What is your product Guarantee?
Our number one priority is customer satisfaction. Our objective is to ensure our customers are happy with their purchase and the service they receive so you will return again and again. We are interested in a long term business relationship based on trust, service, and quality. We work very hard to ensure only the very best quality replica is delivered to all of our customers promptly. Top grade materials and meticulous attention to detail.
We have complete confidence in our merchandise and therefore guarantee 100% customer satisfaction. If you are unhappy in any way with your purchase you can return your item(s) via courier for a full refund. You must return your item(s) new and unused within 7 days of receipt for refund. The cost of the return package is the customer's responsibility. Tracking number must be provided before we can issue a replacement or refund. We do not charge any restocking fee. We are always here to help and you can contact us anytime.
How does wholesale works?
We Provide a 20% Discount on all our items. To be Eligible for the Wholesale Prices your order must exceed $300 retail prices or approximately $240 Wholesale.
Are the jewelry made with real 925 Sterling silver?
We guarantee our Tiffany & Co jewelry is plated with 925 Sterling silver and the Rest of the Brands are 925 Sterling Silver.
Are the jewelry made with real 925 Sterling silver?
We guarantee our jewelry is plated with 925 Sterling silver.
What is Sterling Silver?
Sterling Silver: 92.5% silver plus 7.5% other materials used to harden the jewel (All good quality Silver jewelry is made this way)
How much does shipping cost?
Shipping has flat fee of $25, no matter how large or small is your order.
How long does shipping takes?
Shipping takes 10-14 days worldwide. This would be to allow us 2-3 business days to sort and pack your order and 7-10 days maximum for the courier company to delivery. A tracking number will be sent to you within 48 hours so you can track the progress of your order online. Please allow up to 5 days for the shipping company to update the information on their website, Shipping is insured and guaranteed.
Will I pay import tax?
We ship the goods with a low value, around $60 per a box. Most countries do not calculate import tax or any sales taxes for low value imports. The customer is responsible for any taxes charged. 99% of our customers are not charged any taxes.
Can you ship my order to a P.O Box?
No. We use a courier company to deliver our items to your door. An adult must be available to sign for the package.
How do I return for a refund or exchange?
In order to process your return you must send us an email with the details of your order and the items you would like to return. In order to process a replacement or refund you must return the items you received at your expense and provide a tracking number. We do not charge re stocking fee.
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